Program Coordinator – Bindaree Outdoor Education Services – Bayswater, VIC

Don’t miss this fantastic opportunity to join a team providing exceptional camp experiences and help to create camp memories that last a lifetime.

About the Opportunity 

The senior position of Program Coordinator is both operational and strategic. You will directly liaise with and oversee clients to ensure their upcoming programs meet their needs and are extremely successful.

This position has a diverse range of responsibilities including: 

• Delivering outstanding customer service to ensure client satisfaction.
• Coordinating and Managing client programs.
• Maintaining client documentation and records.
• Managing successful journey-based camp programs.
• Leading teams and overseeing all program logistics, activities and catering as well as overseeing program rationale, safety and the total wellbeing of all client participants.
• Undertake field-roles on a range of allocated programs to achieve programming outcomes .
• Undertake office-based program planning, management, and assessment .
• Assisting with staff training and mentoring.
• Assisting with compliance and risk management.

What you’ll need to succeed 

To be successful in this position, it is essential that you have:

• A passion for outdoor education and providing outstanding customer experiences.
• Exceptional interpersonal communication skills, including the ability to create strong relationships with staff and clients  .
• Proven leadership/management experience, including the ability to multitask and look bigger picture .
• Strong sense of initiative and capacity to work with minimal guidance and supervision.
• Able to maintain thorough attention to detail while working under pressure.
• Experience in managing field-based programs and teams.
• A proven record in activity and program safety, remote area first aid, emergency responses and risk management.
• Program planning and management experience.
• A solutions-based mindset.
• Exceptional written communication and presentation skills.

Applicants must hold a minimum of or be prepared to acquire:

• Valid Working with Children Check.
• Wilderness First Aid Qualification.
• CPR Qualification.
• National Police Check.
• Current Drivers License.
• Completed Cert IV or higher in Outdoor Recreation or equivalent years of industry experience.

Key Selection Criteria

All applications need to address key selection criteria below.

• Outdoor Activity Leadership
  ‍Demonstrate your experience and qualifications in the widest range of outdoor based activity skills and activity leadership.
• First Aid and Emergency Response
  ‍Demonstrate your qualifications and experience in remote area first aid and your experience in relation to the high-quality emergency response systems.
• Program Management and Leadership
  Demonstrate your experience in the areas of program management, planning and leadership.
  Demonstrate your experience and qualifications in the area of managing individuals, staff teams and departments in an outdoor and/or business context.
• Self-Management
  Demonstrate your ability to manage your own time, task schedule, emails and workloads.
• Knowledge of Regional Program and Activity Areas
  ‍Demonstrate your knowledge and work in the widest range of regional program and activity areas.

For all questions and to apply for this role please contact the Bindaree Outdoor Education Manager, Joe Beckett at joe.beckett@bindaree.com.

Applications close: Friday, 21 February 2025.